ACADEMICS

E-Book The Challenger Sale: Taking Control of the Customer Conversation Book Details Author : Matthew Dixon Pages : 221 ISBN-10: 1591844355 ISBN-13: English Reference : Read or Download What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matthew Dixon, Brent Adamson, and their colleagues at Corporate Executive Board to investigate the skills, behaviors, knowledge, and attitudes that matter most for high performance. And what they discovered may be the biggest shock to conventional sales wisdom in decades.Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing...

E-Book The Ethical Slut: A Practical Guide to Polyamory, Open Relationships, and Other Freedoms in Sex and Love Book Details Author : Dossie Easton Pages : ISBN-10: ISBN-13: English Reference : Read or Download The essential guide for singles and couples who want to explore polyamory in ways that are ethically and emotionally sustainable.For anyone who has ever dreamed of love, sex, and companionship beyond the limits of traditional monogamy, this groundbreaking guide navigates the infinite possibilities that open relationships can offer. Experienced ethical sluts Dossie Easton and Janet W. Hardy dispel myths and cover all the skills necessary to maintain a successful and responsible polyamorous lifestyle--from self-reflection and honest communication to practicing safe sex and raising a family. Individuals and their partners will learn how to discuss and honor boundaries, resolve conflicts, and to define relationships on their own terms.

E-Book Interviewing and Change Strategies for Helpers Book Details Author : Sherry Cormier Pages : 640 ISBN-10: 1305271459 ISBN-13: English Reference : Read or Download Fully updated to reflect the latest research and issues, INTERVIEWING AND CHANGE STRATEGIES FOR HELPERS, Eighth Edition introduces you to the knowledge, skills, values, and tools needed by today's professional helpers. The book's conceptual foundation reflects four critical areas for helpers: core skills and attributes, effectiveness and evidence-based practice, diversity issues and ecological models, and critical commitments and ethical practice, using an interdisciplinary approach that reflects the authors' extensive experience in the fields of counseling, psychology, social work, and health and human services. The text skillfully combines evidence-based interviewing skills and evidence-based intervention change strategies, thus preparing you to work with clients representing a wide range of ages, cultural...

E-Book Motivation: Biological, Psychological, and Environmental Book Details Author : Lambert Deckers Pages : 442 ISBN-10: 0205941001 ISBN-13: English Reference : Read or Download Read Motivation: Biological, Psychological, and Environmental OR Motivation: Biological, Psychological, and Environmental#LPMotivation: Biological, Psychological, and Environmental read ebook Online PDF EPUB KINDLE,Motivation: Biological, Psychological, and Environmental pdf,Motivation: Biological, Psychological, and Environmental read online,Motivation: Biological, Psychological, and Environmental epub,Motivation: Biological, Psychological, and Environmental vk,Motivation: Biological, Psychological, and Environmental pdf,Motivation: Biological, Psychological, and Environmental amazon,Motivation: Biological, Psychological, and Environmental free download pdf,Motivation: Biological, Psychological, and Environmental pdf free

E-Book Thank You for Arguing: What Aristotle, Lincoln, and Homer Simpson Can Teach Us about the Art of Persuasion Book Details Author : Jay Heinrichs Pages : 480 ISBN-10: 0804189935 ISBN-13: English Reference : Read or Download A master class in the art of persuasion, as taught by professors ranging from Bart Simpson to Winston Churchill, newly revised and updated. The time-tested secrets taught in this book include Cicero's three-step strategy for moving an audience to action, and Honest Abe's Shameless Trick for lowering an audience's expectations. And it's also replete with contemporary techniques such as politicians' use of code language to appeal to specific groups and an eye-opening assortment of persuasive tricks, including the Eddie Haskell Ploy, the Belushi Paradigm, Stalin's Timing Secret, and the Yoda Technique.Whether you're an inveterate lover of language books or just want to win a lot more anger-free arguments on the page, at the podium, or ov...

E-Book Craft Coffee: A Manual: Brewing a Better Cup at Home Book Details Author : Jessica Easto Pages : 272 ISBN-10: 1572842334 ISBN-13: English Reference : Read or Download This comprehensive but accessible handbook is for the average coffee lover who wants to make better coffee at home. Unlike other coffee books, this one focuses exclusively on coffee--not espresso--and explores multiple pour-over, immersion, and cold-brew techniques on 10 different devices.Thanks to a small but growing number of dedicated farmers, importers, roasters, and baristas, coffee quality is at an all-time high. But for nonprofessionals, achieving cafe quality at home can seem out of reach. With dozens of equipment options, conflicting information on how to use that equipment, and an industry language that, at times, doesn't seem made for the rest of us, it can be difficult to know where to begin.Craft Coffee: A Manual, written by a coffee enthusiast for coffee enthusiasts, is a comprehensive guide to im...